Remote Customer service Jobs • Data Analysis

We are seeking a Senior Customer Success Coordinator to join our team in India, supporting customers in the Asia and ANZ Regions. Fluency in English/Hindi is essential. You will provide operational management of customers’ EcoVadis programs, working with Account Managers to ensure effective implementation of the EcoVadis solution. Responsibilities include platform demonstrations, program reports, buyer trainings, and building customer advocacy.

As a Support Conversation Designer, you will empower both our customers and Support team by building and maintaining the AI-powered knowledge that fuels our customer-facing chatbot and internal AI Copilot. You’ll collaborate closely with Support, Customer Education, Product, and Engineering teams to ensure our AI tools deliver accurate, helpful responses while enhancing customer experience and support efficiency at scale.

Blackbird Health is seeking a Clinical Partnerships Coordinator to strengthen collaboration with partners—pediatricians, schools, and mental health providers—through reporting, information sharing, and communication; the role ensures that partners have the timely clinical support they need and that partnerships run smoothly.

In this pivotal role, you will be the guiding force for enterprises embarking on an exciting journey of transformation, helping them unlock new levels of efficiency and success as they adopt our solutions for the very first time. You will drive customer success and thrive in an environment where innovation meets opportunity, empowering clients to embrace automation and redefine their workflows.

As a Customer Support Team Captain, you will focus on coaching and developing your team, ensuring they feel motivated, engaged, and equipped to provide top-tier support. You'll foster a culture of open communication and collaboration, ensuring your team has the tools and support they need to thrive. You'll also implement strategies that enhance the customer experience, drive quality, and ensure meaningful results that make a real impact.

As the face and voice of Deel for our clients, both internally and externally, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. Serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. Be an internal advocate for clients with Deel by championing new products and capabilities.

The Customer NOC Analyst at Media Group Technology will be part of an essential support team, overseeing technical Tier 2 escalations, process workflow, and elevating end-user experience. This role collaborates with the Customer Care Team, data/analytics, incident/problem teams, and technical/product teams. The Analyst will triage technical issues, including direct contact with Peacock subscribers, and resolve or escalate issues to the proper partner/client.

Onboard new and migrating customers, transferring their data into Central. Review data for accuracy. Coordinate with teammates to complete migrations quickly and smoothly. Track progress, flag blockers, and ensure no steps are missed. Identify process improvements to make onboarding faster and easier each time.

Drive the success of Fortune 500 customers by owning the customer relationship from adoption to renewal and expansion. Drive product utilization, optimize configuration to maximize value, advocate internally for product improvements based on customer feedback, and showcase business impact to customer executives in the form of Business Reviews.

We are looking for an outstanding Customer Success Manager to join our growing global team! The Customer Success team is responsible for working directly with our global customer-base, operating the business and providing a top-level service to scale every programmatic campaign as we leverage our technology in the best possible way. Our main goal is to deliver outstanding results for our customers.